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FAQ'S

Where are you based?
We are based in Eastbourne

What areas do you cover for delivery?
We cover any areas in a 15-mile radius of Eastbourne for “free” Delivery. We cover other areas in East Sussex too but they would incur a £3.50 delivery charge.

Can you post some products?
We offer a postal service that incurs a £4.20 postal charge. We send all our deliveries via a courier service that takes 2 working days.

How do I pay for my order?
All orders are currently paid for via bank transfer or Paypal.

Are you open every day?
We are open 6 days a week, we are currently closed every Monday & and messages will be responded to on Tuesday.

Do you have Vegan options?
Unfortunately, we don’t currently offer a vegan menu. However, it is something we are working towards.

How should I store my products and how long will they keep?
All of our items from the ‘Build your Box’ page should be kept in a cool dry place, each item if stored correctly will last up to 2 weeks alternatively they can be frozen. All our cheesecakes will keep for up to 7 days and should be stored in the fridge. All our Pies & Tarts should be kept in the fridge and will last up to 5 days, alternatively all of our pies and tarts can be frozen. (Except Banoffee Pie).

How long will it take for my order?
  
We make all orders fresh, we try to get our orders out within 48 hours of ordering.

What is your allergen information?
All our products contain Dairy & Wheat unless stated otherwise. All chocolate used in our products may have come into contact with nuts. Most of our products are suitable fo vegetarians they will have a (VG) next to them, unless stated otherwise.